Description

• Answer incoming calls and respond to customer inquiries in a professional manner.
• Provide accurate information regarding products and services offered.
• Utilize effective problem-solving skills to resolve customer complaints.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong English language proficiency
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Strong work ethic and dedication
• Qualities and Traits: Good people skills