• Answer incoming calls from customers and assist with inquiries.
• Provide accurate information about products and services.
• Handle customer complaints and resolve issues effectively.
• Maintain customer records and update information in the database.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English, strong customer service skills, excellent problem-solving abilities, and effective people skills
• Responsibilities and Duties: Ability to multitask in a fast-paced environment
• Qualities and Traits: Friendly, patient, and empathetic demeanor