Description

• Handle incoming customer calls and respond to inquiries in a professional manner.
• Provide accurate information regarding products and services.
• Resolve customer complaints and issues with effective problem-solving skills.
• Document calls and maintain detailed records of customer interactions.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English Language, excellent Customer Service skills, strong Problem Solving abilities, and effective People Skills
• Working Conditions: Fast-paced call center environment with flexible hours
• Qualities and Traits: Friendly demeanor, patience, and strong communication skills