Description

• Manage inbound calls in a timely manner.
• Provide excellent customer service by addressing customer inquiries and resolving issues.
• Document call information according to standard operating procedures.
• Maintain a positive attitude and focus on customer satisfaction.
• Collaborate with team members to enhance service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry Level (No experience required)
• Skills and Competencies: Proficiency in English language
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Excellent problem-solving abilities
• Qualities and Traits: Strong work ethic and reliability
• Skills and Competencies: Effective people skills and communication skills