• Provide excellent customer service by addressing inquiries and resolving issues.
• Assist customers with product information and assistance in the order process.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Document customer interactions and feedback for continuous improvement.
• Achieve individual and team performance goals related to customer satisfaction.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry-level (0-2 years).
• Skills and Competencies: Strong communication skills and ability to work in a team.
• Responsibilities and Duties: Ability to learn about products and services quickly.
• Qualities and Traits: Patience, empathy, and a positive attitude.
• Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks.