• Handle incoming customer calls and provide assistance as needed.
• Respond to customer inquiries regarding products and services.
• Document and track customer interactions in the system.
• Resolve customer complaints and provide effective solutions.
• Work collaboratively with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficiency in English language
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Good interpersonal and people skills
• Responsibilities and Duties: Familiarity with call center operations preferred