• Handle incoming customer calls and provide excellent service.
• Resolve customer inquiries and complaints efficiently.
• Document all calls and maintain accurate records.
• Work collaboratively with team members to enhance service delivery.
• Stay updated on product knowledge and company policies.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: Entry-level (0-2 years).
• Skills and Competencies: Proficient in English Language, strong Customer Service skills, effective Problem Solving abilities, and good People Skills.
• Responsibilities and Duties: Ability to handle multiple tasks in a fast-paced environment.
• Qualities and Traits: Excellent communication skills and a positive attitude.