Responsibilities

• Handle customer interactions through calls, chat, and email (blended)
• Provide accurate information and efficient solutions
• Maintain professionalism and empathy in every transaction
• Follow company procedures and meet performance goals
• Contribute to a positive customer experience

Job Requirements

• High School Graduate or higher
• With or without BPO experience – fresh graduates are encouraged to apply!
• Strong communication and comprehension skills
• Willing to work onsite in Davao City
• Amenable to shifting schedules, weekends, and holidays