Description

• Handle inbound and outbound calls to provide excellent customer service.
• Assist customers with inquiries regarding products and services.
• Resolve customer issues effectively and efficiently, ensuring a high level of satisfaction.
• Document customer interactions accurately in the company’s database.
• Work collaboratively with team members to meet service goals and targets.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level, no prior experience required.
• Skills and Competencies: Excellent verbal and written communication skills.
• Skills and Competencies: Strong problem-solving abilities.
• Qualities and Traits: Patient and empathetic with a customer-oriented mindset.
• Working Conditions: Flexible working hours, including potential weekends and holidays.