Billing Account Representative

₱25,000 SIGN-ON BONUS | 1-DAY HIRING PROCESS | WALK-IN MON–SAT, 10AM–5PM

 Location: 1Nito Tower, Archbishop Reyes Avenue, Cebu City

 Walk-In Schedule: Monday to Saturday, 10:00 AM – 5:00 PM

Join a Team That Empowers Financial Organizations to Lead the Future

We are a team of industry experts passionate about transforming financial services. With decades of experience, we deliver agile, tailored solutions that help businesses thrive in a fast-changing world.

Why You’ll Love Working with Us:

• ₱25,000 Sign-On Bonus
• Fixed Weekends Off
• Day 1 HMO Coverage + 1 Dependent
• Equipment Provided
• Competitive Salary Package
• Career Growth Opportunities
• Generous Leave Benefits
• Welcome Gift on Your First Day

Who We’re Looking For:

• College Level / Undergraduates / Graduates
• With 1–2 years BPO experience in Billing & Collections
• Strong attention to detail and problem-solving skills
• Excellent communication and presentation skills
• Basic computer navigation skills

Key Responsibilities:

• Handle inbound and outbound calls related to mortgage servicing.
• Assist customers with questions about loan balances, payment schedules, escrow accounts, and interest rates.
• Resolve customer complaints and concerns in a timely and professional manner.
• Educate customers on mortgage processes, policies, and available options.
• Document all customer interactions accurately in the system.
• Collaborate with internal departments to ensure prompt resolution of issues.
• Maintain compliance with federal and state mortgage servicing regulations.
• Meet performance metrics including call quality, customer satisfaction, and productivity.

What to Bring:

• Updated Resume
• Valid IDs or relevant documents

Walk In & Get Hired the Same Day!

• No long waits. No complicated steps. Just walk in, apply, and start your journey with us!