Description

• Handle incoming calls and address customer inquiries
• Provide exceptional customer service and support
• Resolve customer issues through effective problem-solving techniques
• Document customer interactions accurately in the system
• Collaborate with team members to enhance customer experience

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English language; strong customer service skills; effective problem-solving abilities; excellent interpersonal and communication skills
• Qualities and Traits: Strong work ethic; organizational skills; ability to work well with people; experience in back office support and account management is a plus