• Respond to customer inquiries via phone, email, or chat in a professional manner.
• Assist customers with product information, order processing, and issue resolution.
• Maintain accurate records of customer interactions and transactions.
• Provide feedback to management regarding customer concerns or service issues.
• Promote additional products and services to enhance customer satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent required.
• Experience Level: 0–2 years (Fresh Graduate/Student are encouraged to apply).
• Skills and Competencies: Strong command of the English language; excellent customer service skills.
• Qualities and Traits: Excellent communication and interpersonal skills; patience and empathy in handling customer concerns.
• Working Conditions: Standard office environment; may require working on weekends or holidays based on business needs.