• Answering customer inquiries via phone and providing high-quality customer service.
• Assisting customers with product information and resolving issues efficiently.
• Maintaining accurate records of customer interactions and transactions.
• Identifying and escalating priority issues to appropriate supervisors.
• Participating in training sessions to enhance product knowledge and improve skillset.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Skills and Competencies: Problem-solving abilities and technical skills
• Qualities and Traits: Ability to work in a fast-paced environment
• Working Conditions: Open schedule with possible evening or weekend shifts