Description

• Provide exceptional customer service to clients via phone calls.
• Assist customers with inquiries and resolve issues in a timely manner.
• Document customer interactions and maintain records in the system.
• Collaborate with team members to achieve performance targets.
• Participate in training sessions to improve product knowledge and customer handling skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Proficient in English language, strong customer service skills
• Qualities and Traits: Team player with excellent interpersonal skills
• Responsibilities and Duties: Ability to provide back office support as needed
• Working Conditions: Must be able to work in a call center environment