What you'll be doing

1. Analyse business requirements and translate them into functional and technical specifications
2. Collaborate with cross-functional teams to identify opportunities for process improvements and system enhancements
3. Document detailed business and system requirements, and communicate these effectively to technical teams
4. Test and validate solutions to ensure they meet the specified requirements
5. Provide training and support to end-users on new or updated systems and processes
6. Continuously monitor and optimise business processes to enhance efficiency and productivity

What we're looking for

1. Significant experience as a Business Analyst, preferably within the Information & Communication Technology industry
2. Strong analytical and problem-solving skills, with the ability to identify and address business challenges
3. Excellent communication and interpersonal skills, with the ability to liaise effectively with both technical and non-technical stakeholders
4. Proficient in various business analysis tools and techniques, such as process mapping, data analysis, and requirements elicitation
5. Familiarity with agile methodologies and project management principles
6. Relevant degree or certification in Business Analysis, Information Systems, or a related field