Determine operational objectives by studying business functions, gathering information, evaluating output requirements and formats.

Responsibilities:

• Design new systems by analyzing requirements, constructing workflow charts and diagrams, studying system capabilities, and writing specifications.
• Improve systems by studying current practices and designing modifications.
• Recommend controls by identifying problems and writing improved procedures.
• Define project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
• Act as a liaison between departmental end-users, technical analysts, IT analysts, consultants, and other organizations in analysis, design, configuration, testing, and maintenance of systems to ensure optimal operational performance.
• Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
• Maintain system protocols by writing and updating procedures.
• Provide references for users by writing and maintaining user documentation, providing help desk support, and training users.
• Maintain user confidence and protect operations by keeping information confidential.
• Prepare technical reports by collecting, analyzing, and summarizing information and trends.
• Maintain professional and technical knowledge by attending educational workshops, reviewing publications, networking, benchmarking best practices, and participating in professional societies.

Skill/Qualifications:

• Software design, Software documentation, Software development process, Software maintenance
• Analyzing requirements, teamwork, promoting process
• System engineering concepts, Business case development, Modelling techniques
• Ability to conduct Cost-benefit analysis

Minimum Job Requirements:

• At least 2 to 3 years of relevant experience (Business Analyst/Data Analyst)
• University graduate with a degree preferably in IT Course